Refund & Exchange Policy

We are happy to refund and exchange unopened INFINITUDE hair extension sets bought on If you are not satisfied with your purchase within fourteen (14) days of the date that you receive your hair extensions. 
Disclamer: IINFINITUDE Hair Extensions are 100% human hair. It is NOT recommended to alter or change the extensions. (Adding any chemical processes: hair colour/dyes, toner, pigmented shampoos/conditoners such as purple or blue shampoo, bleach or other lighteners, etc.)  These products can damage the hair extensions. Use of these products on the hair extensions will void the warranty.
Due to the nature of the biological and hygienic product, we can only return and exchange items that have not been worn or tampered with. It is determined whether the box has been opened by checking the special security seals. Once received, the merchandise will be inspected it to see if it can qualify for a return.
Opened merchandise will not be refunded or exchanged. 
You will be responsible for all exchange shipping costs and are recommended that you send your exchange with a tracking number. IINFINITUDE Extension Bar is not responsible for any lost returns.
Please contact with your information and intended action before you return your sets. Please note that merchandise returned to head office without contacting us first will be denied.